Cookies Policy

The www.thepolicyclinic.co.uk website uses cookies. This Cookies Policy explains how cookies and similar technologies are used on the Stevenson Brown website (https://www.thepolicyclinic.co.uk). We use the word “cookies” to include other similar technologies, such as pixels and web beacons. Cookies are used to help you get the most out of your visit to our website. This document is our Cookies Policy. 

By accepting the use of cookies, you allow us at Stevenson Brown Ltd to improve your experience by remembering your preferences, monitoring the performance of www.thepolicyclinic.co.uk and customising advertising for you. If you do not agree to our use of cookies, you can manage your preferences or disable cookies as explained below.

1. WHAT ARE COOKIES?

The ICO says: A cookie is a small file of letters and numbers that is downloaded onto your computer when you visit a website. Cookies are used by many websites. They help the site you visit to remember information about your previous visit, so that your next visit is more useful to you.  

Cookies use general information to help websites:

• Remember your preferences across sessions or devices and show them to you even if you return on another day

• Record how you found the www.thepolicyclinic.co.uk  website and how long you stayed

• Count visitors and measure engagement (where you go and record how much time is spent on specific pages)

• Recognise if you’re logged in and if you are a member

• Identify your approximate location, and sometimes your IP address and language preferences and what device was used to access the site, e.g., phone, PC  

• Monitor website performance and user behaviour, including what you put in your shopping basket

• Serve personalised adverts

• Track whether marketing emails have been opened or links clicked

Cookies may be:

• Session cookies that are deleted when you close your browser

• Persistent cookies, which remain on your device until expiry or deletion

• First-party cookies that are set directly by our website

• Third-party cookies, which are set by services we use, such as analytics providers or embedded tools

2. HOW STEVENSONBROWN.CO.UK USES COOKIES?

Operating our Sites 

Some cookies are essential for the operation of our www.thepolicyclinic.co.uk website, such as: 

Site Performance, Access and Functionality

This type of cookie remembers your preferences for tools found on www.thepolicyclinic.co.uk so you don’t have to reset them each time you visit. We also use these cookies to identify if you already have a user account and have logged in previously.  

Analytics and Site Monitoring

We use cookies from several services to help us understand how our audience is interacting with our website. These cookies collect information about the device and browser you are using, they can analyse the success of our advertising, they can collect information about your location and language, where the user found our site from, what pages were visited and how much time was spent and how many users we have.  

Personalisation 

We use cookies to improve your experience of our site, such as how you like to view our pages. 

Third-party cookies on our Sites 

We use Google Analytics, like many companies, to monitor traffic to our sites. We also use third-party cookies for programmatic advertising. 

Advertising 

We may use cookies to serve you with adverts, on our site and others, that we personalise to you. They will not show any personal information. 

Email Tracking (Pixels)

In some cases, our marketing emails contain tracking pixels. Pixels measure if someone has opened an email. They also measure what was clicked on. You may wish to opt for the plain text version of emails if you prefer not to use this type of tool.  

It is important to remember that these cookies cannot be used to identify individuals; they are used for statistical purposes only. 

3. COOKIES IN USE ON OUR WEBSITE

Cookie Name

This list may change as we update or enhance our website. We recommend reviewing this policy periodically for the latest information.

4. HOW DO I TURN COOKIES OFF – MANAGING YOUR COOKIES

It is usually possible to stop your browser from accepting cookies, or to stop it from accepting cookies from a particular website. All modern internet browsers allow you to change your cookie settings.  

You can manage or disable cookies in the following ways:

• Use our website’s cookie banner or preference centre (if available)

• Adjust your browser settings to block or delete cookies

Browser-specific cookie management:

• Google Chrome: https://support.google.com/chrome/answer/95647

• Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

• Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

• Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac

Disabling cookies may affect website functionality. Some features may not operate as intended.

For more information about cookies and how to manage them, please visit: www.allaboutcookies.org 

5. CONSENT AND COMPLIANCE TOOLS

Website owners are responsible for ensuring that the tools used to manage cookie consent and scanning on this site meet the legal requirements under UK GDPR and the Privacy and Electronic Communications Regulations (PECR). Common solutions include consent platforms that offer cookie categorisation, preference management, and consent logs.  

The choice of tool should align with your technical setup and compliance responsibilities. No specific consent or scanning tool is recommended or endorsed in this policy.

3. MORE INFORMATION

This Cookie Policy applies to www.thepolicyclinic.co.uk. Consider our Cookie Policy alongside our privacy policy,  where you will find a description of how we will use your personal information. Also, have a look at our Privacy Policy for further details about our data processing.  

Please contact us if you feel this policy does not provide the information you require, or if you have any further questions about how we use cookies. 

4. CHANGES TO THIS POLICY

This Cookies Policy may be updated periodically to reflect changes in regulation, technology, or our cookie usage. The most recent update date is shown below.

Last updated: 30 April 2025

5. CONTACT US

Please contact us if you feel this policy does not provide the information you require, or if you have any further questions about how we use cookies. 

The Policy Clinic 
21, the Avenue 
Kidsgrove 
Stoke-on-Trent 
Staffordshire 
ST7 1AQ